How do I return an item?
Return Policy
We want you to be happy with any product you buy from us. If for any reason you have a problem after you inspect your order. Please let us know as soon as possible.
By email: webmaster@owens-originals.com
By phone: (785)-325-2026
After you contact us, We will give you an RA#. Please write this number on the outside of the return box (no returns will be accepted without an RA#). You will be responsible only for return shipping. After we recieve the product back, we will inspect it to be sure it is in new, unused condition (items that are damaged, stained or show obvious signs of use will not be accepted for return or exchange). We will then be happy to exchange it, repaint it or refund your money for the price of the product.. No returns will be accepted if received more than two weeks after date of shipment.
*Note: We can not accept returns on any software product including digital backdrops. However, we will replace at no charge any software found to be defective for two weeks after date of purchase.
*(Please note: A 20% restocking fee will apply to all returned items.)
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